At the end of tour we will ask you to fill in a short questionnaire to let us know if everything was OK with the tour. You can seize this opportunity to give us your feedback but you can also contact us via email (see Contacts page) or our social networks (see Footer). We hope nothing will go wrong but, if there is any problem in any service stage, we are particularly interested in knowing it. We will “be all ears” to understand what happened and act accordingly both for you and to avoid similar incidents with other participants in future. For us your opinion is a precious input in order to constantly improve our services.